FAQ

It provides the wired network’s ability to match the ability to operate anywhere in an area and have access to the network where running wires are inaccessible. Set up a wireless network, and you have the facility to connect with more effort. However, wireless networking is not the answer to all networking problems. There are two reasons why string cables make sense: safety and speed.
There is a place for wired and wireless networks. For computers that live in a fixed location and provide services such as printing to other networks, a wired connection is the best way to go. For laptops that can be used anywhere in the home or for computers in areas where wiring is complicated, a wireless network provides a convenient, easy, and cost-effective solution. Some connections may need a mixture of the two. We can get the situation in your location and suggest the best networking plan for you.

Wireless networks may be more suitable than wired networks, but they can be weaker if not appropriately protected. Wireless networks use signals that can travel through walls and beyond the boundaries of your home. If you do not secure your network, Wi-Fi signals can be detected and intercepted by anyone within range; perhaps your Internet connection or your home network can reach people without your knowledge or consent.
Fibnet is configured by default with customized security measures, which reduces the chance of any unauthorized access. All you can do to secure your wireless home network is change your password from the default assigned to your modem. It will help protect your network from unauthorized access. You are protecting Your Wireless Home Network by Creating a Unique and Strict Password. It is your responsibility as an end-user and following our acceptable usage policy.

The customer can upgrade any package to suit his needs. Upgrading your package is one click away from you. You should visit our web portal and request a bandwidth upgrade anytime.

Fibre optic promises very high bandwidth with minimal electromagnetic interference. Satellites have low bandwidth and are prone to interference. The fibre-optic cable requires terrestrial infrastructure to provide Internet services to all-fibre Internet providers, i.e. a stable transmission and reception location. There may not be direct service using fibre via the internet at the door, and the final distance can be covered via the microwave transmission link.
The advantages of satellite coverage include the mobility factor. It makes mobile-type operations, shipping lines, and the system’s end-of-use location ideal for occasional or regular mobile applications

• Ensure the Wi-Fi modem is in the center of the space as much as possible, as the Wi-Fi modem location may also contribute to irregular or weak signals.
• Make sure the electrical modem is kept away from other electrical equipment or devices. Familiar sources of interference are portable phones, microwaves, and electrical panels. Also, objects or barriers between modems and wireless devices, large metal appliances, metal or concrete walls, metal cabinets, and aquariums can cause interference.
• If possible, connect the device you are using directly to the Ethernet cable.
• Remove your modem, wait 10 seconds, and then plug it back in.

If you are having trouble getting online and using a personal router, the problem may be the router. Some common issues are:
• The router is not synced correctly with your modem
• There is an internal problem with the router

We recommend that you try to reset your router by following these steps:

1. Turn off all computers in your home.
2. To remove your power source, remove your router from the wall outlet.
3. Reset your modem by inserting a paper clip directly into the «Reset» or «Reboot» hole on the modem’s back. Hold the paper clip for 3 seconds, then release.
4. Pause for a minute, plug your router back into the wall, and then wait another minute.
5. Turn on your computer again and try to connect to the Internet.

An IP address recognizes a computer on the Internet that can be set to a precise number or allocated by a router. The presentation is four numbers parted by periods.

Both satellite TV and cable TV offer you the same channel. However, they differ in the technology they use to give you a TV.
• In satellite TV, providers transmit signals to the satellite via powerful antennas and orbit the planet in space. Satellite dishes set up in your home receive these signals. However, cable TV is brought to you by coaxial cables that run from the service provider to your home outlet.
• You will require installing a satellite dish and connecter for the satellite TV to get signals. On the other side, cable TV audiences need to get a coaxial cable connection and cable box.
• Satellite TV will be available to anyone anywhere, as long as the satellite dish can be installed. In contrast, to receive cable TV, you need to be connected to a cable network to receive the signal. For this reason, consumers in remote and rural areas cannot use this television mode.

Yes, this can be changed in the computer network settings, but by default, these addresses are given by the modem or router to provide Internet access to the DHCP. Assigning an IP address manually can cause conflict and should only be done if you know what you are doing.

Mbps (Megabits per second) is a measure of data speed. MB (Megabytes) is a measure of data volume. Bytes are made up of eight bits to convert the value in bits to bytes and divide the value by eight. Getting to know the difference between bytes and bits is valuable for directing the discussion about Internet technology and other digital devices. It can also support you ask more relevant questions when working with customer service or technical support.